FAQs

1. What payment methods do you accept? We accept payments via credit/debit cards (Visa, Mastercard, American Express) and PayPal.

2. Do you ship internationally? Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on the destination.

3. What is your return policy? We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.

4. How can I track my order? Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or the carrier's website.

5. Are your products made from genuine leather? Yes, all our products are made from high-quality genuine leather sourced from reputable suppliers. We prioritize quality and craftsmanship in every item we create.

6. Do you offer customization or personalization services? At the moment, we do not offer customization or personalization services. However, we are constantly exploring new ways to enhance our offerings to better serve our customers.

7. How can I contact customer service? You can reach our customer service team via email at support@mirihy.com. Our team is available during business hours to assist you with any inquiries or concerns.

8. How can I stay updated on your latest products and promotions? You can stay updated on our latest products, promotions, and news by following us on social media. Connect with us via email at support@mirihy.com.

9. Where do we ship from?
We are a global company operating with several fulfillment centers around the world.
All orders are shipped from the warehouse closest to the shipping address as long as it has sufficient stock.